Our client, a healthcare communication company, is seeking a Head of Operations to lead digital delivery and resourcing across a portfolio of global accounts from their offices in central London.
Working with teams across creative design, digital design, motion graphics, video development and web design and development you will manage operations and staffing across client accounts with a multimillion pounds value.
Our client nurtures a supportive, diverse and inclusive culture which is fundamental to bringing the best out of their talented teams. You will be offered excellent leadership training and career development along with a great salary and a raft of benefits including, bonus, pension, private family healthcare with dental cover, 29 days holidays, high street discounts, season ticket loan and much more. You will also enjoy the benefits of flexible and home-working.
Responsible for collating and reporting business revenue and performance analytics, and for the quality and accuracy of the data that it is based upon
Partner with company management to understand key levers to optimise their business performance to achieve their financial targets
Ensure company operating procedures are adhered to, with regular audits to identify improvements
Ensures optimal project lifecycle management within the business to regulate invoicing, cashflow, reconciliation and reporting
Responsible for business resourcing, ensuring the right capability is recruited and aligned for booked business and future capabilities are forecasted accurately based on long-term client demand across functions
Ensure roles are operating in line with job description and management lines are appropriate and effective
Leads and manages relationships and agreements with external partners, vendors and contractors
Ensure that the business runs with legality and conformity within established industry regulations
Knowledge, Skills and Abilities:
Educated to degree level our client is seeking candidates who are already working with operations within a medical communications or healthcare communications agency environment. Significant previous operations and medical communications agency experience is a must.
Proven business leadership experience
Proven team management experience
Proven implementation of business solutions
Experience with process implementation and management
Excellent financial management skills
Excellent understanding and adherence to process
Outstanding communication and people skills
Knowledge of Healthcare industry’s legal rules and guidelines
If you are looking for an opportunity where you can continue to develop your operational skills in a pioneering healthcare communications environment call me today.
ID Search & Selection has been successfully placing candidates in healthcare communications jobs for over 15 years. Along the way we’ve built many long term relationships with candidates and clients. We’re now trusted recruitment partners to many leading companies, big, small, network and independent.
Our consultants are knowledgeable and professional and will be happy to offer information and advice. We are with you every step of the way, providing a supportive and communicative service that we will tailor to your unique needs.
Jon Gawley would love to hear from you on 01932 797996.