This is a great chance to join this client's growing London office where they are looking for Senior Account Managers and Account Directors. A significantly established high quality Medical Communications company with excellent career opportunities.

Role Specification:

Key Performance Areas:

• To manage a client services team, responsible for fee revenue of up to £600K
• To maximise revenues from existing accounts
• To supervise/mentor Assistant Account Managers / Administration Assistants that are responsive to client needs in terms of skill level and delivery of projects and programmes to the highest possible standards of client satisfaction to achieve this goal. This will include ensuring an effective interface between operational areas of the business (such as Creative Services) and integration of assigned editorial resources.

Principal Accountabilities:

• Provide timely and accurate budgets on all projects and ensure Client Finance has the necessary information for their financial planning
  Strive to minimize the time to convert proposed business into sold projects, ensuring invoices are raised in a timely and appropriate manner
• Provide accurate guidance to the Finance Manager to ensure appropriate monthly revenue recognition in line with Corporate deadlines
• Ensure client service resources are appropriately allocated across existing and new projects, and planned forward to minimize disruption and ensure account consistency wherever possible
• Provide line management supervision/mentoring on 2-3 reports (AAM and Administration Assistant)
• Support the training of client services personnel in the skills necessary to undertake planned/proposed projects
• Ensure client service resources are well motivated and integrated into the client team with editorial and that they understand their roles and responsibilities within this team
• Provide appropriate recommendations for promotions and salary reviews
• Ensure appropriate processes and operating procedures are in place to provide project management of the highest quality and efficiency
• Provide strategic input into key accounts and take an active interest in other accounts to support Client Services
• Ensure the highest standards of client relations to maintain longevity of the accounts and account growth, supported through effective de-briefs after events and regular status meetings
• To support the Pitch process
• Provide input to the Director Client Services, Managing Editor, and Operations Director, to ensure effective planning and efficient utilisation of account and editorial resources and skills across the Group
• Contribute to the development of effective information and communication within Client services
• Promote the positive vision of the Company and realize the benefits of a flexible approach to work in undertaking the duties and responsibilities of the job, and participating in multi-disciplinary cross-department and cross-organizational groups and project teams

Person Specification:

• Evidence of extensive experience working in a comparable role, including a broad range of communication skills
• Strong appreciation of our business needs and resourcefulness in coming up with solutions to their challenges
• Understanding of the drug development process and background in pharmaceutical medicine
• Understanding and experience in the use of core MedEd programme skills: eg Strategic Publications planning; KOL development; e-Media channels
• Ability to relate to key client personnel in a professional and credible fashion
• Well developed personal and written communication skills, including the ability to communicate with a wide range of staff
• Good interpersonal skills and well developed leadership and management skills
• Good coaching/mentoring skills
• Creativity
• Strong project management skills
• Strong commercial understanding and drive
• Strong financial management skills
• Ability to delegate effectively and to follow-up as appropriate
• Ability to work as part of a team with colleagues across professional, operational and cultural boundaries
• Very good organizational skills and ability to work on own initiative
• Science/life science degree

Package:

An excellent package is offered including Pension, PHI, BUPA, 25 days holiday, child care voucher scheme.

This is an excellent opportunity to join a market leading company. If you would like further details on this role please contact David Proudfoot on 01932 797963 or by email.