Our client, a medical communications and PR agency, has a requirement for an account manager / senior account manager to join their medical education division and be based in their London office.

Job Purpose:

• To facilitate the efficient delivery of the combined components of agency outputs
• To be an effective and positive facilitator between all agency functions and the client in terms of progress and process
• To provide support for strategic/brand/client issues

Responsibilities:

Client Management:

• Planning and coordination of agency/client relationships and communication
• Attending client meetings to discuss project planning, initiation, development and finalisation
• Close liaison with the client over all non-content issues (budgets, schedules, progress etc)
• Provision of contact reports/client meeting summaries and appropriate follow up
• Support for other members of the team with overview of individual accounts
• Support for other members of the team in KOL communications (non-content, non-logistical)
• Development of new business opportunities within current clients

Account Management:

• Close liaison with project managers, event managers, finance over non-content issues of accounts
• Oversight of tracker system for appropriate accounts
• Construction of budgets in collaboration with Project Managers, Events Managers, Partners, Finance
• Ensure original budget assumptions are correct, or update budgets in coordination with Project Management/Events where change occurs
• Communicate budget changes to client
• Construction of schedules in collaboration with Project Managers, Events Managers, Partners, Finance
• Ensure original schedule assumptions are correct, or update schedules in coordination with Project Management/Events where change occurs
• Communicate schedule changes to client
• Keep up-to-date with data, and developments in the relevant field.

Team Management:

• Ensure that all members of the team are kept informed of any material change to the project in terms of specification, budget and schedule
• Proactively build the agency/client relationship

Package:

In return you can expect a good salary and benefits.

If you would like to discuss this position further, please contact Jon Gawley on 01932 797996. If this job description doesn't tick all of the boxes, I would welcome a call or email to discuss your requirements in confidence and be pleased to offer career advice and counsel.

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