My client, a leading medical communications agency has a requirement for an account manager to be based in the Cheshire office.

Description:

They need an experienced Account Manager to join their Projects Team. They currently have a rapidly growing business within this team. The business is split between meetings/promo and publications work, across more than 8 client teams with the potential for growth.

The successful person will have responsibility for their own projects with full client contact. This is a very busy team with multiple client contacts (clinical and marketing) within each Client Team.  

Client support:  

• Agree and follow communication and approval processes with clients and provide timely and appropriate advice
• Demonstrate knowledge of therapeutic area, market, audience and key messages
• Thorough understanding of client environment
• Thorough knowledge of Company products and services and how they will meet client needs
• Able to develop strong relationships with clients
• To be central/lead contact
• Able to lead project status meetings
• Take and communicate client brief and work with account team to ensure client requirements and overall objectives are met
• Able to develop relationships with international opinion leaders providing clear and timely communication and acting in the interest of the client and the company at all times
• Overall financial responsibility including written proposal, budgeting, monitoring of budgets, timely invoicing, provision of invoice tracker etc
• Excellent verbal and written communicator with all contacts (internal and external
• Largely depends on editorial for copy development
• Thorough understanding and implementation of company financial processesGood negotiator (both with clients and suppliers)

Internal Liaison:  

• Leadership, motivation and support of the whole account team – promotes teamwork
• Appropriate, clear and effective internal communication
• Lead efficient working practices with other departments ensuring clear communication, briefing and feedback and promoting teamwork
• Identify and resolve internal issues
• Share best practice across account team and departments
• Demonstrate maturity  

Delivery:  

• Ensure delivery of content and output to meet client brief
• Excellent project management and organisational skills to ensure projects are on time, on budget andon message
• Clear written communication with client and internal team (e.g. proposals, status reports)
• Set up and drive processes to enable team deliver agreed financial targets in an effective manner
• Proactive and service orientated, aims to exceed client expectation
• Responsible for client satisfaction  

Business Development:  

• Proactively develop business within existing accounts and clientsWide knowledge of client company and key roles
• Excellent presentation and communication skills

Management:  

• Manage self and staff development including mentoring, coaching and training as required
• Manage team capacity and responsibilities
• Ensure clarity of responsibility/role for each team member
• Line management responsibilities including performance grading, appraisals and objective setting

Qualifications, Skills and Knowledge:  

• Must be strong project manager, able to manage multiple client contacts and work to tight deadlines. Experience in MedComms/related field is essential.Confident and decisive
• Enthusiastic and hard-working
• Flexible approach
• Strong influencing and negotiating skills
• Team player
• Organised and disciplined
• Proactive
• Creative
• Excellent verbal and written communication
• Determined and committed
• Clarity and sound judgement
• Accepts counselling
• Problem solving/diplomacy
• Questioning and listening
• Effective time management
• Excellent social and interpersonal skills

Package:

Good salary, bonus, 25 days holidays, contributory pension, car allowance, life assurance and more.

This is an excellent opportunity to join a market leading company. If you would like further details on this role please contact Jon Gawley on 01932 797996 or by email. If this isn't quite the role for you, don't hesitate to contact us for a conversation regarding similar roles to be discussed in confidence. We would be pleased to provide advice and/or guidance for your next move.

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