Job Summary:

Our client, a leading medical communications agency has a requirement for an account executive to join their team in their Cheshire office.

Requirements:

Overall Purpose of the Job

To control accounts and/or implement projects in order that the objectives of the client and the company are met. This involves developing a strong client relationship and effective management of internal resources to ensure good teamwork and that company standards are maintained.

Main duties

• Client support
• Knowledge of client environment
• Basic knowledge of therapeutic area
• Agree and maintain schedules
• Excellent verbal and written communication skills
• Agree communication process and working practice with client
• Timely and appropriate advice on projects
• Able to develop relationships with clients
• Take and communicate client brief
• Dependent upon editorial for copy development
• Able to lead discussions with client on own projects
• Thorough understanding and excellent implementation of financial processes
• Responsible for development of written proposals, budgeting, monitoring of budgets, timely invoicing, provision of invoice tracker etc
• Effective management of own time
• Good negotiation skills (external suppliers and with client)

Internal Liaison

• Effective and appropriate liaison with all company departments
• Ensure agreement and achievement of deadlines
• Help to ensure efficient working practices with other departments ensuring clear communication, briefing and feedback and promoting teamwork
• Understand and lead team in following internal processes
• Develop feedback process with manager and team
• Ensure clear briefing (and debriefing) of team
• Flexible to take on extra roles/responsibilities within the account team when needed
• Share best practice across account team and departments

Delivery

• Ensure delivery of content and output to meet client brief
• Excellent project management and organisational skills to ensure projects are on time, on budget, on message/spec
• Clear written communication with client and internal team (e.g. proposals, status reports)
• Set up and drive processes to enable team deliver agreed financial targets in an effective manner
• Proactive and service orientated, aims to exceed client expectation
• Finisher/completer
• Aims to exceed expectations

Business Development

• Very good knowledge of company products
• Look for opportunities for company products within existing account
• Develop knowledge of client long-term plans for existing product
• Wide knowledge of client company and key roles
• Good presentation and communication skills

Management

• Work with manager for self and staff development including mentoring, coaching and training as required
• Manage team capacity and responsibilities
• Ensure clarity of responsibility/role for each team member
• Line management responsibilities including performance grading, appraisals and objective setting

Qualifications

Key Attributes/Competencies

• Confident and decisive
• Enthusiastic and hard-working
• Flexible approach
• Team player
• Organised and disciplined
• Proactive
• Excellent verbal and written communication
• Determined and committed
• Clarity and sound judgement
• Accepts counselling
• Strong influencing and negotiating
• Problem solving/diplomacy
• Questioning and listening
• Creativity
• Effective time management
• Excellent social and interpersonal skills
• A role model

Package

Good salary, bonus, 25 days holidays, contributory pension, life assurance and more.

Due to client sensitivities and in some cases timing issues we are unable to advertise all the roles that we are currently working on. If you can't find the perfect role amongst our advertised roles, please call David Proudfoot on 01932 797963 to discuss your requirements in more detail.

Keywords: Medical Education Agency, Medical Communications Agency, Medical Communications, Medical Education, Account Management, Account Director, Account Manager, Account Executive, CSD, AD, AM, AE