This is a growing medical communications company, based West London. They work on both domestic and global accounts over a number of therapy areas. This is an opportunity to join a progressive agency with an excellent working environment.

The Role:

To direct the development of accounts and the delivery of high-quality projects and communications programmes strategically, effectively, accurately and profitably.
Live the company core values at all times and, by example, encourage others to do so.
Help contribute to the growth and development of the company.

Key responsibilities and accountabilities:

Client management:

• Develop close professional relationships with appropriate client personnel to establish trust
• Provide strategic advice to the client
• Add value at all stages
• Challenge client thinking when appropriate
• Monitor the client relationships to identify early any issues and take the appropriate steps to resolve these, involving senior management if necessary
• Continuous strategic and financial evaluation of projects and programmes
• Develop relationships (on behalf of clients) with relevant individuals, organisations and medical experts and ensure that these relationships are managed appropriately

Account and team management:

• Demonstrate sound decision making and clear thinking
• Provide strong leadership to the overall team
• Encourage individual and collective responsibility and accountability within the team
• Plan resource management carefully in conjunction with other Account Directors and Medical Director
• Ensure quality and accuracy of all outputs by team members
• Ensure adherence to company standard operating procedures

Account delivery:

• Develop a detailed knowledge of the therapeutic areas of own accounts
• Develop a clear understanding of the core competencies of the company
• Demonstrate and encourage good organisation and planning
• Demonstrate ability to work effectively under pressure while maintaining accuracy and quality of output
• Develop a clear understanding of the delivery of global, regional and domestic communications programmes
• Communicate in a clear, concise and unambiguous manner
• Demonstrate creative abilities and the ability to facilitate this in others
• Be aware of new communications methods and technologies

Financial management:

• Assume ownership and accountability for the financial performance of accounts and projects
• Comply with all company financial systems
• Develop realistic income and profit forecasts for programmes and projects
• Develop realistic, accurate and transparent budgets for programmes and projects
• Negotiate budgets with clients to ensure appropriate fees and costs for services and goods provided
• Develop a clear understanding of clients’ financial systems and adhere to these
• Provide timely, comprehensive and accurate financial reconciliations of programmes and projects

New business development:

• Explore opportunities to expand the business within existing programmes and with existing clients, in line with company strategy in conjunction with senior management, develop and agree strategies to maximise business
• Contribute to new business development pitches, demonstrating clear strategic and creative thinking

Package:

Salary will be negotiable dependent upon experience and is accompanied by a good benefits package.

We recognise the upheaval that finding a new role can cause you. That’s why we endeavour to provide you with an efficient and professional service which takes the stress and hassle out of the process. To this end we are more than happy to discuss your situation outside of office hours, or at a time most convenient to you. Please call Jon Gawley on 01932 797996 or email.

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