| Description |
A very successful independent communications agency has an opportunity for an AD to join their team.
Reporting and business objectives:
ADs report to the Account Team Leader (ATL) and are responsible for:
- Managing client business and relationships
- Managing a team to deliver significant account business to company standards
- Attending regular meetings with the ATL to discuss progress on personal and company objectives
Leadership:
- Strategic leadership
- Financial leadership
- Client service leadership
- Team leadership
- Self leadership
Skills and behaviour:
- Ability to manage, delegate and mentor
- Work efficiently under pressure
- High-level project management
- Leadership qualities, including: team motivation, account strategic leadership, and effective management skills for resourcing and delivery of projects
- Initiative, common sense and a high level of independence
- A high degree of financial understanding and management
- Proactive management of client business
- Establishing and maintaining professional and productive client relationships
- Clear communication to team, across departments and to senior management
- Conducting themselves professionally at all times
AD responsibilities:
- Day-to-day work will include effective management to deliver all account projects, management of the client, the account, the team, quality assurance, company finances and new business
Client management:
- Playing a major part in the development of the year-on-year activity plans that fully utilize available client budgets and maximize the company’s financial opportunities
- Ensuring client’s goals are met through creative communication programmes that achieve a client’s strategic objectives
- Developing and maintaining excellent client service procedures
- Building new business opportunities with existing clients through intelligence gathering and proposal development
Account management:
- Providing strategic medical communications and project management leadership for client and team
- Ensuring each account has strong financial management by:
- Ensuring cash flow is maintained by prompt and efficient invoicing by the account team
- Implementing SOPs
Account team management:
- Providing effective project strategic leadership for all aspects of the account and key programmes
- Managing resources for all projects in close collaboration with ATL and other departments as appropriate
- Line managing and mentoring allocated account team members to achieve personal and company performance objectives
- Conducting overall management of programme and project completion: including regular team meetings, ensuring all projects are briefed fully and delivered to brief, time and quality expectations
- Motivating each member of the team to succeed and ensuring they understand their role within the team
Quality assurance:
- Implementing and updating SOPs to facilitate the delivery of high-quality projects on time and within budget
- Monitoring the use of SOPs among team members and taking the necessary steps to ensure a high level of adherence
- Managing the training and development needs of the account team through mentoring, in-house training and the provision of external training
- Contributing directly towards quality assurance through participation in the medical and marketing review of projects
Financial management:
- Managing accurate account forecasting to ensure an accurate company forecast
- Working closely with the Financial Controller to fulfil financial responsibilities
Account growth and new business:
- Managing client potential to meet and exceed annual forecast working closely with the New Business team and company directors
- Working with New Business colleagues to identify new business opportunities
- Assisting with new business pitches as required
- Assigning appropriate personnel within team to assist with new business pitches
Package:
An excellent package is offered.
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